Falls River Pharmacy LLC

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( 8 reviews )

Medical Centers, Dentists, Pharmacy

Open 09:00 AM - 06:00 PM See Hours

10930 Raven Ridge Rd SUITE 109, Raleigh, NC 27614, United States

+1 9198-442-055

Falls River Pharmacy LLC is a trusted source for medication and healthcare needs located in the town of Falls River. The pharmacy prides itself on providing top-quality services and products to its customers. Their knowledgeable team of eighteen professionals, including pharmacists and technicians, ensures that prescriptions are filled accurately and efficiently. The pharmacy is equipped with a drive-thru service, making it a convenient choice for busy customers who want to pick up their medication without leaving their car. Falls River Pharmacy LLC accepts a variety of insurance plans, making healthcare affordable for everyone. They also offer services such as flu shots and prescription delivery. Falls River Pharmacy LLC aims to provide exceptional customer service and exceed the expectations of their customers.

Amenities and More

Credit cards
NFC mobile payments
In-store shopping
Quick visit
Small business

Reviews

5/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Karen cafeo

March 22, 2024

I initially left a good review of this pharmacy but my subsequent experiences have been awful. I will preface this review by saying that I'm a pharmacist licensed in another state. There have been multiple mix-ups in communication that resulted in errors in insurance billing and almost getting the wrong Covid vaccine. The staff in every instance did not listen carefully. This morning I called to see if they could order oxalic acid from their wholesaler so I could remove some rust stains from linen. The clerk who answered the phone put me on hold while they checked and came back with the response "I'm sorry but we don't do that for customers". Don't do what? Special order items? So not only did my encounter today put the quietus on any future dealings with Falls River RX but it prompted me to write this review that was a long time coming. While others clearly have had positive experiences, mine have been nothing short of frustrating.

Ongod

March 22, 2024

We have only been in Raleigh for about one year and of course we needed a pharmacy and Falls River was recommended. These people are the finest in the world, always polite and ready to accommodate the customers needs. Both my wife and I live in a senior facility without any vehicles, and it is a great benefit to know that our prescriptions and other needs can be delivered, always by someone with a smile on their face . Some of the nationally known pharmacy's could take lessons from Falls River.

Joshua stebner

March 22, 2024

Travis and his team are very helpful in explaining the medications and side effects to their customers. Their customer process at the pharmacy has been friendly and informative every time I have visited. They spend the extra time explaining and providing information to me to make me feel more at ease. I am glad we have a local pharmacy like Falls River Pharmacy rather than the online service for that extra bit of information and quick turnaround on new prescriptions. Fall River Pharmacy networks well with my wife and my doctors. Great job; informative and friendly team.

Tiffany manning

March 22, 2024

Staff are always extremely courteous, almost to a fault. Very friendly, and very determined to to ensure that the consumer pays the lowest price possible for medications. Highly recommend.

Cel lalata

March 22, 2024

All the staff are very friendly and helpful. They are very quick to fill my prescriptions, even when I’ve forgotten to call in something until the last minute. My family always gets our flu vaccines here as well and have had great experiences. We’ve never had to wait either. I’m so happy to support a local pharmacy.

Ubetheone amithe one

March 22, 2024

I have been going to falls river pharmacy for nearly 10 years now amd Travis and his staff of pharmacists are exceptional amd on time!! They are very courteous and exemplify customer service to highest levels. I encourage anyone to go to this pharmacy and support small businesses because it’s a win/win.

Jon mizrahi

March 22, 2024

Falls River Pharmacy is the best! Everyone is professional and courteous. The pharmacists and staff always greet you, often by name. They are available to offer advice about your medicines, help you locate needed items or answer questions. This is no anonymous big box place! If you’re looking for a more personalized, neighborhood experience with great customer service, I highly recommend Falls River Pharmacy!

Melodee li

March 22, 2024

My family has been using Falls River Pharmacy ever since we moved here 14 years ago. Staff is always so helpful, friendly and knowledgeable. They go above and beyond to help whenever they can to make things easier, such as calling when they see a prescription is coming due for a refill, and texting you when it’s ready for pick up. Would highly recommend them!!